| Pengarang | : | Agni S. Mayangsari |
| Penerbit | : | Jakarta : Grasindo, 2014 |
| Halaman / Ilus. & Biblio. | : | 232 p. / Bibl.; Ill. |
| ISBN | : | 978-602-03-1066-4 |
| Subyek | : | CUSTOMER RELATIONS;CUSTOMER SERVICE;CUSTOMER SATISFACTION;MANAGEMENT - MARKETING |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 41418 | 658.812 May | Tersedia | BI Corner | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 5 |


