| Pengarang | : | Daniel M. Stowell |
| Penerbit | : | San Francisco : Jossey-Bass Publishers, 1997 |
| Halaman / Ilus. & Biblio. | : | xvii, 286 p. / Bibl.; Ilus.; Ind. |
| ISBN | : | 0-7879-0857-6 |
| Subyek | : | ORGANIZATIONAL CHANGE;CUSTOMER RELATIONS;MARKETING - MANAGEMENT;SALES MANAGEMENT |
| Edisi | : | 1 |
| Editor | : | |
| Badan Korporasi | : | - |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 15239 | 658.8 Sto s | Tersedia | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 |


