| Pengarang | : | Lloyd W. Condra |
| Penerbit | : | London : Chapman & Hall, 1995 |
| Halaman / Ilus. & Biblio. | : | x, 219 p. / App.; Graf.; Ilus.; Ind.; Tab. |
| ISBN | : | 0-412-57070-X |
| Subyek | : | CUSTOMER RELATIONS;PRODUCT DESIGN;ORGANIZATIONAL CHANGE |
| Edisi | : | 1 |
| Editor | : | |
| Badan Korporasi | : | - |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 12854 | 658.406 Con v | Tersedia | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 |


