Collection Detail—
Horizontal management : beyond total customer satisfaction
| Pengarang | : | D. Keith Denton |
| Penerbit | : | New York : Lexington Books, An Imprint of Macmillan, Inc., 1991 |
| Halaman / Ilus. & Biblio. | : | x, 211 p. / Bibl.; Ill.; Ind. |
| ISBN | : | 0-669-26936-0 |
| Subyek | : | WORK GROUPS;MANAGEMENT - EMPLOYEE PARTICIPATION;CUSTOMER RELATIONS |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 11883 | 658.812 Den h | Tersedia | FEB - Kampus A - Gedung I - Lantai 2 - Rak 8 | |
| 2 | 41831 | 658.812 Den h | Tersedia | Soekisno Hadikoemoro | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 |
