Collection Detail—
The CRM handbook
| Pengarang | : | Jill Dyche |
| Penerbit | : | Boston : Addison - Wesley, 2001 |
| Halaman / Ilus. & Biblio. | : | xxiv, 307 p. / Bibl.; Gloss.; Ill.; Ind.; Tab. |
| ISBN | : | 0-201-73062-6 |
| Subyek | : | CUSTOMER RELATIONS - MANAGEMENT |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | - |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 37455 | 658.812 Dyc c | Tersedia | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 5 - - - - |
