Collection Detail—
Essentials of services marketing
| Pengarang | : | K. Douglas Hoffman; John E.G. Bateson |
| Penerbit | : | Fort Worth : Harcourt College Publishers, 2002 |
| Halaman / Ilus. & Biblio. | : | xxi, 569 p. / Bibl.; Graf.; Ilus.; Ind.; Tab. |
| ISBN | : | 0-03-028892-4 |
| Subyek | : | CUSTOMER SERVICE;MARKETING - MANAGEMENT |
| Edisi | : | 2 |
| Editor | : | |
| Badan Korporasi | : | - |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 18685 | 658.8 Hof e | Tersedia | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 | |
| 2 | 18686 | 658.8 Hof e | Tersedia | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 |
