Collection Detail—
Measuring customer satisfaction: development and use of questionnaires
| Pengarang | : | Bob E. Hayes |
| Penerbit | : | USA : Quality Press, 1991 |
| Halaman / Ilus. & Biblio. | : | x, 165 p. / Ind.; Tab. |
| ISBN | : | 0-87389-131-7 |
| Subyek | : | CONSUMER SATISFACTION;QUESTIONNAIRES |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 41676 | 658.8343 Hay m | Tersedia | Soekisno Hadikoemoro | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 |
