Collection Detail—
Improving your measurement of customer satisfaction
| Pengarang | : | Terry G. Vavra |
| Penerbit | : | Milwaukee : ASQC Quality Press, 1997 |
| Halaman / Ilus. & Biblio. | : | xviii, 490 p. / App.; Bibl.; Graph.; Ill.; Ind.; Tab. |
| ISBN | : | 0-87389-405-7 |
| Subyek | : | CONSUMER SATISFACTION;EVALUATION |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 41672 | 658.812 Vav i | Tersedia | Soekisno Hadikoemoro | Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3 |
