Collection Detail—
E-service : 24 way to keep your customers-when the competition is just a click away
| Pengarang | : | Ron Zemke; Tom Connellan |
| Penerbit | : | New York : Amacom, 2001 |
| Halaman / Ilus. & Biblio. | : | viii, 341 p. / Bibl.; Ill. |
| ISBN | : | 0-8144-0606-8 |
| Subyek | : | CUSTOMER LOYALTY;INTERNET MARKETING. |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 66333 | 658.812 Zem e | Tersedia | FTI - Kampus A - Gedung FG - Lantai 3 |
