Collection Detail—
The eternal e-customer how emotionally intelligent interfaces can create long-lasting customer relationships
| Pengarang | : | Bryan P. Bergeron |
| Penerbit | : | New York : McGraw-Hill, 2001 |
| Halaman / Ilus. & Biblio. | : | xxvi, 261 p. / Ill.; Ind. |
| ISBN | : | 0-07-136479-x |
| Subyek | : | CUSTOMER LOYALTY;INTERNET MARKETING |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 59693 | 658.812 Ber e | Tersedia | FTI - Kampus A - Gedung FG - Lantai 3 |
