Universitas Trisakti :: Library

Collection Detail—

Services marketing : integrating customer focus across the firm

Pengarang	:	Valarie A. Zeithaml; Mary Jo Bitner
Penerbit	:	Boston : Irwin - McGraw-Hill, 2001
Halaman / Ilus. & Biblio.	:	xxviii, 620 p. / Bibl.; Graph.; Ill.; Ind.; Tab.
ISBN	:	0-07-231221-1
Subyek	:	MARKETING;CUSTOMER SERVICE;SERVICE INDUSTRIES - MARKETING
Edisi	:	2
Editor	:
Badan Korporasi	:
Seri / Volume / Jilid	:	/ /
Supplemen	:
Jumlah Dipinjam	:	0

Collection Item

No.	No. Barcode	No. Panggil	Status	Note	Location
1	11658	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
2	11659	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
3	11660	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
4	11661	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
5	11662	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
6	11663	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
7	11664	658.8 Zei s	Tersedia		FEB - Kampus A - Gedung I - Lantai 2 - Rak 8
8	31572	658.8 Zei s	Tersedia		Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3
9	31573	658.8 Zei s	Tersedia		Usakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3

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