| Pengarang | : | Aritonang R. Lerbin R. |
| Penerbit | : | Jakarta : Gramedia Pustaka Utama, 2005 |
| Halaman / Ilus. & Biblio. | : | viii, 153 p. / Bibl. |
| ISBN | : | 979-22-1555-7 |
| Subyek | : | CUSTOMER SATISFACTION-RESEARCH METHODS;SPSS-STATISTICAL PROGRAMS;STATISTICS - COMPUTER PROGRAMS;SPSS 12 - COMPUTER PROGRAMS |
| Edisi | : | |
| Editor | : | |
| Badan Korporasi | : | - |
| Seri / Volume / Jilid | : | / / |
| Supplemen | : | |
| Jumlah Dipinjam | : | 0 |
| No. | No. Barcode | No. Panggil | Status | Note | Location |
| 1 | 133 | 005.55 Ari a | Tersedia | FEB - Kampus A - Gedung I - Lantai 2 - Rak 1 | |
| 2 | 39 | 005.55 Ari a | Tersedia | FEB - Kampus A - Gedung I - Lantai 2 - Rak 1 | |
| 3 | 40 | 005.55 Ari a | Tersedia | FEB - Kampus A - Gedung I - Lantai 2 - Rak 1 |


