Collection Detail

Services marketing : integrating customer focus across the firm

Pengarang : Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D Gremler
Penerbit : Boston : Irwin - McGraw-Hill, 2006
Halaman / Ilus. & Biblio. : xxvii, 708 p. / Bibl.; Graph.; Ill.; Ind.; Tab.
ISBN : 007-124496-4
Subyek : MARKETING;CUSTOMER SERVICE;SERVICE INDUSTRIES - MARKETING
Edisi : 4
Editor :
Badan Korporasi : -
Seri / Volume / Jilid : / /
Supplemen :
Jumlah Dipinjam : 119
No. No. Barcode No. Panggil Status Note Location
1. 11670 658.8 Zei s Tersedia FEB - Kampus A - Gedung I - Lantai 2 - Rak 19
2. 11672 658.8 Zei s Tersedia FEB - Kampus A - Gedung I - Lantai 2 - Rak 19
3. 11839 658.8 Zei s Tersedia FEB - Kampus A - Gedung I - Lantai 2 - Rak 19
4. 27663 658.8 Zei s Tersedia Universitas Trisakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3
5. 27664 658.8 Zei s Tersedia Universitas Trisakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3
6. 27665 658.8 Zei s Tersedia Universitas Trisakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3
7. 27676 658.8 Zei s Tersedia Universitas Trisakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3
8. 27679 658.8 Zei s Tersedia Universitas Trisakti - Kampus A - Gedung Syarief Thayeb (M) - Lantai 3

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